1. Introduction
Digitally Defamed Pty Ltd (“Digitally Defamed”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website:
or use our services.
Our business address is:
9 Abbington Dr
Truganina VIC 3029
Australia
2. What Personal Information We Collect
We may collect the following types of personal information:
Information you provide directly
- Name
- Email address
- Phone number
- Business name
- Website URL or Google Business Profile link
- Details about reviews or content you want assessed or removed
- Any information you provide through contact forms, email, or consultations
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of visit
- Referring URL
- Website interaction data
This information helps us improve website performance and user experience.
3. How We Use Your Information
We use your personal information to:
- Provide and deliver our services
- Respond to enquiries and provide consultations
- Assess eligibility for content removal services
- Communicate with you regarding your enquiry or services
- Improve our website and services
- Comply with legal obligations
- Prevent fraud or misuse
We only collect personal information that is reasonably necessary for our business operations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Enhance user experience
- Deliver relevant advertising
Cookies are small files stored on your device. You can disable cookies through your browser settings if you prefer.
5. Google Ads and Third-Party Advertising
We use Google Ads and related services, which may use cookies and tracking technologies to:
- Show relevant advertisements
- Measure ad performance
- Improve advertising effectiveness
Google may collect and process data according to its own Privacy Policy.
You can learn more about how Google uses data here:
https://policies.google.com/privacy
You can opt out of personalised advertising here:
https://adssettings.google.com
6. Disclosure of Personal Information
We do not sell your personal information.
We may disclose personal information to:
- Service providers assisting with business operations
- Technology providers (hosting, analytics, email systems)
- Legal advisors if required
- Government or regulatory authorities where legally required
All third parties are required to handle personal information securely.
7. Data Storage and Security
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Alteration
These measures include:
- Secure servers
- Access controls
- Encrypted communications where appropriate
However, no system can guarantee absolute security.
8. Overseas Disclosure
Some service providers (such as cloud hosting or analytics providers) may be located outside Australia.
We take reasonable steps to ensure overseas recipients handle your personal information appropriately.
9. Access and Correction
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
To request access or correction, contact us using the details below.
10. Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
11. Your Choices
You may choose not to provide personal information. However, this may limit our ability to provide services.
You may also unsubscribe from communications at any time.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Digitally Defamed Pty Ltd
9 Abbington Dr
Truganina VIC 3029
Australia
Email: sales@digitallydefamed.com
Website: www.digitallydefamed.com
15. Compliance Statement
This Privacy Policy is intended to comply with:
- Privacy Act 1988 (Cth)
- Australian Privacy Principles (APPs)
- Google Ads Privacy Requirements